SMS Terms & Opt-In Policy

Overview

Nimax Technologies LLC ("Nimax", "we", "us") operates Jovita, a software platform that contractors use to run their field work — estimates, scheduling, job updates, and customer communication. This page describes the text-message (SMS) programs we operate through Jovita: what we send, how you consent to receive it, and how to get help or stop messages at any time.

Submitting the contact form on this website does not enroll you in any text-message program. We use the phone number on that form only to return your inquiry directly.

What We Send

Our messaging is transactional and account-related. It falls into three programs:

• Account security & approvals. When a sensitive change is requested on your account — an email-address change, a password reset, or a phone-number change — we text the number on file so you can approve or block it by replying YES or NO.
• Account & service notifications. A welcome message when an account is created, and operational notices about your account and the work being managed in it.
• Business notifications sent by our customers. Contractors who use Jovita may send their own customers job-related messages — appointment reminders, arrival notices, estimate and invoice updates, and replies to inquiries. These are sent at that contractor's direction, to people who gave their number to that contractor.

How You Opt In

We send text messages only to people who have consented to receive them. Consent is given by:

• Entering your mobile number and checking the SMS consent box when you create a Jovita account, or when you add or confirm a mobile number in your account settings.
• Giving your mobile number to a contractor who uses Jovita — for appointment and job messages about the work you asked them to do.
• Texting START to a number you previously opted out of.

Consent to receive text messages is not a condition of any purchase. You can decline and still use the platform; account security confirmations will fall back to email.

Message Frequency

Message frequency varies. Security and approval messages are sent only when you or someone else triggers the action they protect. Job and appointment messages depend on the work scheduled with the contractor you're dealing with.

Cost

Message and data rates may apply. We do not charge for the messages themselves; any charges come from your mobile carrier under your own plan.

How to Stop Messages

Reply STOP to any message to cancel. You'll receive one confirmation that you've been unsubscribed, and we will send no further messages to that number. To start again, reply START.

We also honor UNSUBSCRIBE, CANCEL, END, and QUIT.

How to Get Help

Reply HELP to any message for support information, or contact us at hello@nimax-technologies.com or 404-997-3077.

Carriers

Carriers are not liable for delayed or undelivered messages. Delivery is subject to network availability and the terms of your mobile plan.

Your Privacy

No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent records are never shared with any third party, except the messaging providers we use to deliver messages on our behalf, and only for that purpose.

For how we handle personal information generally, see our Privacy Policy. Your use of this site is also governed by our Terms of Service.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date above reflects the most recent revision.

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